INTRODUCTION

BrandHub FZE LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, protect, and disclose information when you visit our website www.brandhubgroup.com  (the “Website”) and inform you about your privacy rights under UAE law, particularly Federal Decree Law No. 45 of 2021 on the Protection of Personal Data. 

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. 

 

DATA CONTROLLER

BrandHub FZE is the data controller responsible for your personal data. Our contact details are: 

  • Full name of legal entity: BrandHub FZE LLC 
  • Phone: +971551038069 
  • Address: BrandHub FZE LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, TRN 104628981300003

 

PERSONAL DATA WE COLLECT

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows: 

  • Identity Data: includes first name, last name, username or similar identifier, title. 
  • Contact Data: includes email address, telephone numbers, and address. 
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website. 
  • Usage Data: includes information about how you use our Website. 
  • Communication Data: includes your preferences in receiving communications from us. 

We do not collect any Sensitive Personal Data (which includes data revealing racial or ethnic origin, political or religious beliefs, health information, or biometric data) unless we have obtained your explicit consent or are otherwise permitted to do so under applicable law.  

 

HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through: 

  • Direct interactions: You may provide us with your Identity and Contact Data by filling in forms on our Website, including the “Contact Us” form, or by corresponding with us by post, phone, email, or otherwise. 
  • Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. 
  • Third parties: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers. 

 

PURPOSES AND LEGAL BASIS FOR PROCESSING

We have set out below a description of all the ways we plan to use your personal data and the legal bases we rely on to do so: 

Purpose/Activity  Type of Data  Legal Basis for Processing 
To register you as a new customer  Identity, Contact  Performance of a contract with you 
To manage our relationship with you, including notifying you about changes to our terms or privacy policy  Identity, Contact, Profile  (a) Performance of a contract with you <br> (b) Necessary for our legitimate interests <br> (c) Necessary to comply with a legal obligation 
To administer and protect our business and this Website  Identity, Contact, Technical  (a) Necessary for our legitimate interests <br> (b) Necessary to comply with a legal obligation 
To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you  Identity, Contact, Profile, Usage, Marketing and Communications, Technical  Consent 
To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences  Technical, Usage  Consent 

 

CONSENT

In accordance with UAE Federal Decree Law No. 45 of 2021, we will only process your personal data where we have obtained your specific, informed, and unambiguous consent, or where processing is necessary for other legal grounds as outlined above. 

Your consent must be given freely and can be withdrawn at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. 

 

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider: 

  • The amount, nature, and sensitivity of the personal data 
  • The potential risk of harm from unauthorized use or disclosure of your personal data 
  • The purposes for which we process your personal data 
  • Whether we can achieve those purposes through other means 
  • The applicable legal requirements 

 

DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

 

YOUR LEGAL RIGHTS

Under UAE Federal Decree Law No. 45 of 2021, you have rights in relation to your personal data, including: 

  • Right to access: You have the right to request access to your personal data. 
  • Right to rectification: You have the right to request correction of the personal data that we hold about you. 
  • Right to erasure: You have the right to request the deletion of your personal data. 
  • Right to restrict processing: You have the right to request restriction of processing of your personal data. 
  • Right to data portability: You have the right to request the transfer of your personal data to another party. 
  • Right to withdraw consent: You have the right to withdraw consent where we are relying on consent to process your personal data. 

If you wish to exercise any of these rights, please contact us using the details provided in Section 2. 

 

COOKIES

Our Website uses cookies and similar technologies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. 

What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information. 

Types of cookies we use: 

  • Strictly necessary cookies: These are cookies that are required for the operation of our Website. 
  • Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. 
  • Functionality cookies: These are used to recognize you when you return to our Website. 
  • Targeting cookies: These record your visit to our Website, the pages you have visited, and the links you have followed. 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. 

For more information about the cookies we use, please see our [Cookie Policy]. 

 

INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the UAE, except where: 

  • We have your explicit consent; 
  • The transfer is necessary for the performance of a contract between you and us; 
  • The transfer is necessary for the conclusion or performance of a contract concluded in your interest; 
  • The transfer is necessary for important reasons of public interest; 
  • The transfer is necessary for the establishment, exercise, or defense of legal claims; or 
  • We have established adequate safeguards to ensure the protection of your personal data. 

 

THIRD-PARTY LINKS

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit. 

 

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you. Please check back frequently to see any updates or changes to our Privacy Policy. 

 

CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: 

  • Phone: +971551038069 
  • Address: BrandHub FZE LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, TRN 104628981300003 

 

COMPLAINTS

You have the right to make a complaint to the UAE Data Office if you believe that we have violated your privacy rights. However, we would appreciate the chance to deal with your concerns before you approach the regulator, so please contact us in the first instance.